Unix System Administrator
INNOPLEX is a service-disabled veteran-owned small business dedicated to making a difference in the world.
We celebrate the importance of the work our employees perform and strive to hire individuals that value loyalty, integrity, respect, and honesty.
This cultural fabric enables us to foster a high performing team in a family-like environment.
Come join us!
Job Description:
Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
Manages IT system infrastructure and any processes related to these systems.
Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
Provides support for the escalation and communication of status to agency management and internal customers.
Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance The Level 3 System Administrator shall possess the following capabilities:
Provide support for implementation, troubleshooting and maintenance of IT systems Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems Manage the daily activities of configuration and operation of IT systems Provide assistance to users in accessing and using IT systems Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provide support for the escalation and communication of status to agency management and internal customers Optimize system operations and resource utilization, and perform system capacity analysis and planning Provide in-depth experience in trouble-shooting IT systems Provide detailed analysis and feedback to agency management and internal customers for escalated tickets Provide support for the dispatch system and hardware problems and remains involved in the resolution process Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance Support the design of systems, mission architecture and associated hardware Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA) Analyze and resolve complex problems associated with server hardware, applications and software integration
Qualifications:
Fifteen (15) years of experience as a SA in programs and contracts of similar scope, type, and complexity is required.
Bachelor's degree in a technical discipline from an accredited college or university is required.
Five (5) years of additional SA experience may be substituted for a bachelor's degree.
Position requires TS/SCI clearance with polygraph.
INNOPLEX, LLC is a family-focused company that has won numerous awards for Top Ranked Benefits, Best Places to Work, and Best Government Contractor in Howard County! Established in 2005, we have over 100 employees with the majority having a rich military service history.
Our employees are mostly located in the surrounding areas of Columbia, MD and Aberdeen, MD.
INNOPLEX, LLC is a mission-focused company with a wide range of expertise to include RF SIGINT Solutions, Wireless Protocol Processing, Cyber, and Mission Critical IT Operations.
INNOPLEX, LLC is proud to be an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
Recommended Skills Architecture Expediting Help Desk Information Technology Infrastructure Management Maintenance Estimated Salary: $20 to $28 per hour based on qualifications.
We celebrate the importance of the work our employees perform and strive to hire individuals that value loyalty, integrity, respect, and honesty.
This cultural fabric enables us to foster a high performing team in a family-like environment.
Come join us!
Job Description:
Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.
Manages IT system infrastructure and any processes related to these systems.
Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
Provides support for the escalation and communication of status to agency management and internal customers.
Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance The Level 3 System Administrator shall possess the following capabilities:
Provide support for implementation, troubleshooting and maintenance of IT systems Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems Manage the daily activities of configuration and operation of IT systems Provide assistance to users in accessing and using IT systems Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
Provide support for the escalation and communication of status to agency management and internal customers Optimize system operations and resource utilization, and perform system capacity analysis and planning Provide in-depth experience in trouble-shooting IT systems Provide detailed analysis and feedback to agency management and internal customers for escalated tickets Provide support for the dispatch system and hardware problems and remains involved in the resolution process Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance Support the design of systems, mission architecture and associated hardware Possess a working knowledge and understanding of system administration interdependencies as part of the Service Oriented Architecture (SOA) Analyze and resolve complex problems associated with server hardware, applications and software integration
Qualifications:
Fifteen (15) years of experience as a SA in programs and contracts of similar scope, type, and complexity is required.
Bachelor's degree in a technical discipline from an accredited college or university is required.
Five (5) years of additional SA experience may be substituted for a bachelor's degree.
Position requires TS/SCI clearance with polygraph.
INNOPLEX, LLC is a family-focused company that has won numerous awards for Top Ranked Benefits, Best Places to Work, and Best Government Contractor in Howard County! Established in 2005, we have over 100 employees with the majority having a rich military service history.
Our employees are mostly located in the surrounding areas of Columbia, MD and Aberdeen, MD.
INNOPLEX, LLC is a mission-focused company with a wide range of expertise to include RF SIGINT Solutions, Wireless Protocol Processing, Cyber, and Mission Critical IT Operations.
INNOPLEX, LLC is proud to be an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
Recommended Skills Architecture Expediting Help Desk Information Technology Infrastructure Management Maintenance Estimated Salary: $20 to $28 per hour based on qualifications.
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